Frequently Asked Questions

Maintenance work, shampoo carpets, clean, and paint as needed.

No, you do not have to be present for work to be completed. You will always give us permission to enter.

Yes, we have on-site maintenance and after-hours emergency On-Call Maintenance.

Call, stop by the office, email, or put in a service request through the online Resident Portal.

During business hours come to the Leasing Office and present your ID to borrow a key. After hours call the emergency On-Call Maintenance. A $35.00 lock-out fee will be charged for after-hours lock-out response.

Yes, there is open parking as well as rented covered parking.

Laundry Room, Community Courtyard with Outdoor Grill, Playground, Dog Exercise Area

Yes! Some breed restrictions may apply; contact the Leasing Office for further details.

Refrigerator, Range, Dishwasher.

Yes, with a minimum 3 month lease term when available.

Once all information needed to process the application has been received, final processing generally takes about 48 hours.

One personal check for full amount of rent, money orders, or Cashier's Check. You can also pay online through the Resident Portal with a checking or savings account at no additional charge. A Visa, MasterCard, or Discover Card may be used online only with a convenience fee charge.

No, renter's insurance is not required, however, we do recommend it!

It is a policy that protects your belongings in case of damage. Each policy holds for different types of damage, water, fire etc. You will want to research to see what is best for you. We have a good one available, just ask in the office for more information.

Basic cable is included/Cable One for more options, and Century Link for internet.

Although you are ultimately responsible for the obligations in your specific lease, there may be a few options where we can help you. Please consult the Leasing Consultant or property supervisor to go over your options.

Call each utility company directly to set up your accounts. Consult the Leasing Office for which utilities apply.

Residents are responsible for all utilities. Water/sewer/trash charges will be billed monthly by the property or provider in addition to the monthly rent.

Yes, the city bus line has a stop within a block of the community. The CAT (Cottonwood Area Transit) Transfer Center is located at the Cottonwood Library. http://cottonwoodaz.gov/DocumentCenter/Home/View/1183

Cottonwood Oak Creek and Mingus Union High School.

Safeway, Fry's, and Wal-Mart are all within easy driving distance from the community.

Go North on South Main Street, turn left (West) onto Hwy 89A. Go approximately 3/4 of a mile to 6th Street, turn right (North) and continue 1/2 mile to our community on the left.

Applications are completed online through our community website. Application, payment of a $300.00 holding deposit, all non-refundable application fees, and a signed and dated Reservation Form are needed in order to reserve your apartment.

Employment, Income, Rental History, Credit, and Criminal background information are a part of our screening process.

There are many tips we can go over with you about living close to others and how to make it a great experience. Do your homework, be sure you can afford the size you are choosing and that you like the area you will be moving to.

Appointments are preferred, and we are happy to accept walk-ins.

We do offer a Resident Referral program. Consult the Leasing Office for further details.

Onsite management is available during office hours and by appointment, Monday through Friday. Contact the Leasing Office at (928) 649-9023 or (928) 639-0068 to schedule an appointment.

The Community Leasing Office will provide you with a map indicating the exact location of the available apartments.

Quiet hours are from 10:00pm to 7:00am.

There is a laundry facility on-site and the hook ups are located in a hallway closet.

Yes, you are welcome to make your apartment your home. We do ask if you wish to hang anything heavy (shelving, mirror, etc) that you request maintenance assistance to be sure it is secure.

Guests are allowed up to a 7 day stay. We do not allow any subleasing or assignment of a lease.

All roommates are held responsible for any portion of unpaid rent.

Contact the Leasing Office or put in a service request through the online Resident Portal. If it is an after-hours emergency, call the On-Call Maintenance.

When you reserve your apartment you will be provided with a Reservation Form that breaks down the overall cost for move-in including all required deposits and fees.